Help / FAQs
Help / FAQ section can contain information for Online customers:
How can I place an order?
You need to register with us before placing an order. You can select products and make payment to confirm the order. Your information will help us to deliver the products at right time.
What type of products do you sell online?
We sell all Organic Arabic Sweets products that includes Nawashef, Asieh, Ballorieh, kollweshkore, Mabroumeh, Nogha, Warbat etc. and gift packs, gift voucher and more.
Can I gift someone directly through your service?
Yes, you can. Please provide us receiver name, complete address, contact details, email-id and special message (if any) at the time of checkout.
Where is your delivery service available?
Currently, our delivery service is available within Gulf, Europe, US, Canada, Some of Arab Countries & Asia.
How can I make payment?
We accept payment through credit cards, debit cards, internet banking and cash cards.
How can I track my order?
You can login anytime to your account to see the status of your order.
How can I retrieve my password?
You can click Login and click on forget password and follow the instructions to get new password of your account.
I want to order bulk quantity of product(s), what is the procedure?
For bulk or corporate orders, You can send mail at firstname.lastname@example.org with contact details.